Our Audiences & What They Want
The simple answer to the above is : "A lot."
Most of the folks coming to our shows are celebrating: birthdays, anniversaries, special occasions. Graduations, holidays, employee recognitions. Some are soldiers coming home from overseas. Some are companies looking to build better work teams. Some are bachelorettes.Most of our audiences are in their 40s and 50s. They are the people who remember the old movies we celebrate and parody. Sometimes however we get guests who are younger or older. Sometimes we host a 90th birthday. Or, a 50th wedding anniversary. Or, sometimes a couple will come on a "special" first date...something a little bit more than the usual movie and pizza afterward.Occasionally, we host a wedding proposal...and work it into the show!Suffice it to say, our audiences are celebrating an "occasion." They've left the kids at home. They don't want to eat with their fingers. They may have even dressed up a little. Or maybe, come in costume. We've seen it all over the years.They want a balance of being involved and being left alone. They want the romance of both a quiet conversation with one or more special friends...and, the romance of being carried back in time to a nostalgic time and place.Believe it or not, some actually come to solve the mystery. Some want to win the prize. Most certainly, they have come looking for a good and tasty meal...and some come to drink. They come to laugh, and gasp, and even tear up a bit at the bittersweet ending.They all want a good customer service experience. They want to be greeted quickly, served when they're ready, neither pestered nor ignored. They want memorable food and drink in a comfortable atmosphere, and to be entertained as well. And they want value: the very best for the very least. They want something unique, yet familiar; an experience they will remember (and tell their friends about) for all the right reasons.The way we accomplish all this is through our people: actor/waiters who are, in my opinion, the hardest working; most talented "professionals" in the entertainment and hospitality business. Think for a minute: when was the last time your server did a pun-filled patter song between courses? Or, your favorite comedian told a joke while bringing an extra basket of bread to your table without being asked? Who else does all that? My guess is not very many people.Got an "occasion" coming up? Come give us a try. Let us prove we know what you want.
Tuesday, May 22, 2012
Our Audiences & What They Want
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